Privacy Policy

FAM Brands respects your privacy. Accordingly, it has adopted the following privacy policy. This policy notifies you of:

  • what personally identifiable information of yours is collected from you through FAM Brands’s website,
  • the organization collecting the information,
  • how the information is used,
  • with whom the information may be shared,
  • what choices are available to you regarding collection, use and distribution of the information,
  • the kind of procedures we employ in an effort to hinder the unauthorized access, deletion, alteration, use or disclosure of information you provide to FAM Brands, and
  • how you can correct any inaccuracies in the information you provide to us.

If you have questions or concerns regarding this statement, you should contact us by sending an email to or by calling 800.422.5489.


This policy applies to FAM Brands's treatment of personally identifiable information that FAM Brands collects through FAM Brands's website and when you use FAM Brands's services. The policy does not apply to practices of companies whose websites may be linked to FAM Brands. For access to the privacy policies of such linked websites, please refer to the information provided by such websites at their home pages. Also see the paragraph below under the heading "Hypertext Links".


FAM Brands collects personally identifiable information when you request information from FAM Brands. On such occasions, FAM Brands may ask for your name, email address, zip code and personal information concerning your interests, occupation, gender and other demographic information. FAM Brands also receives and records information from server logs from your browser including cookie information relating to pages requested.

FAM Brands shares information with other FAM Brands LLC brands and 3rd party companies. You have the option to opt out from receiving email marketing by clicking the unsubscribe link or by contacting customer service.

FAM Brands does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please inform us (through the FAM Brands website or telephone number listed above) and we will remove such information from our database as described further below.

In addition, no person (of any age) is required to provide us with the personally identifiable information we request. If you do not wish to provide such information, you are free not to do so. Your provision of requested information to us through FAM Brands’s website or other means is presumed by us to be voluntary and with your consent to the uses described herein. If after submitting personally identifiable information to us, you wish to "opt-out," please contact us as noted above and we will remove your information from our database as set forth below in the section titled "Managing Your Information." Please know that such a decision will not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information.

FAM Brands uses the information you provide to us to customize advertising and content that we pressent to you, to contact you concerning specials and new products and to enhance our product offerings. FAM Brands will not sell or rent your personally identifiable information to any third party except when:

  • You have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right within the time period provided;
  • FAM Brands must share the information in order to provide a product or service that you have requested, in which case we will demand that any third party we use to fulfill your order agree that it does not have the right to use the personally identifiable information other than to fulfill your request; or
  • FAM Brands is required to respond to subpoena, court orders or other legal process requiring such disclosure.


FAM Brands uses cookies to enhance the interactive nature of your Internet experience and to provide a convenient feature to save you time. Cookies enable FAM Brands to quickly retrieve specific information from previous visits and to recall features that you may have customized on your browser.


You are entitled to request access to and correction of all your personal data collected by us via FAM Brands’s website, as well as to require us to delete your data if you no longer want us to process it. You can make such a request or a related inquiry by sending an email to or by calling 800.422.5489. Please note that there may be a small charge for making an access request or it may be free, depending on the circumstances. You can find out more details by emailing or calling us as provided above. We will keep your data as long as it is reasonably necessary for the purposes described in this privacy policy. You may choose not to receive unsolicited marketing material from FAM Brands and you have the right to request deletion of your FAM Brands account information, subject to FAM Brands's need to keep appropriate archives of its business operations.


FAM Brands employs reasonable measures to maintain all personally identifiable information provided by you on computer servers in a controlled and secured environment in an effort to hinder unauthorized access, loss, alteration, use or disclosure of such information. FAM Brands utilizes secure socket layer encryption technology and firewall network protection to protect personally identifiable information that is transmitted to FAM Brands’s e-commerce websites. Unfortunately, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons.

Because of the international nature of the services and products provided by FAM Brands’s website and the nature of FAM Brands's business, personal data may, subject to applicable law, be transferred internationally throughout FAM Brands world-wide for the purposes described above. This may mean that personal data are transferred to countries which do not have laws or regulations which protect personal data, such as the United States, where the server for FAM Brands’s website is located. We use reasonable measures to limit the disclosure of the data you provide to us only to certain staff within FAM Brands and its affiliates (i.e. staff whose job it is to process your inquiries and survey answers or otherwise to administer FAM Brands’s website, and those staff involved in the provision of FAM Brands services and products which may be of interest to you) and to require that they process the data only for the purposes identified in this privacy policy.

To protect FAM Brands’s customers from fraudulent transactions on FAM Brands’s e-commerce websites, all orders are subject to review and verification. As part of the verification process, an order may be temporarily placed on hold in order to verify credit card billing information, which may include contacting the credit card holder.


FAM Brands may make modifications or amendments to this policy from time to time. In the event that such changes alter how FAM Brands gathers, processes, uses or discloses your personally identifiable information, FAM Brands will post such changes on our website.


FAM Brands, its suppliers, licensors, or the original creators of all materials on FAM Brands’s website own all copyrightable subject matter on FAM Brands’s website and all trademarks, patents, proprietary information, technologies, products, processes or other proprietary rights of FAM Brands and/or such other parties. No license to or right in any such copyrights, trademarks, patents, proprietary information, technologies, products, processes and other proprietary rights of FAM Brands and/or other parties is granted to or conferred upon you. In addition, direct linking, deep linking, framing, page-jacking, metatagging, and using a robot, spider, or automated device of any kind to monitor or copy FAM Brands’s website is strictly prohibited.

Notwithstanding the foregoing, FAM Brands hereby authorizes you only to copy the content herein solely for your personal and private use in learning about, evaluating, or acquiring FAM Brands products. Except where expressly noted, no other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this website. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Any other use of materials on this website, including reproduction for purposes other than those expressly permitted herein, modification, distribution, or republication, without prior written permission of FAM Brands is strictly prohibited. Any copy made by you as permitted herein must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other website or in any environment of networked computers is prohibited.


In the event this website contains hypertext links to websites that are not created or maintained by FAM Brands, this privacy policy applies only to FAM Brands’s website and not to any of these third party websites. FAM Brands is not responsible for the accuracy, relevance, timeliness, or completeness of those third party websites. The inclusion of any link to such websites does not imply endorsement, sponsorship, or recommendation by FAM Brands of the third party websites. FAM Brands disclaims any liability for links (1) from another website to this website, and (2) to another website from this website. FAM Brands cannot guarantee the standards of any website to which links are provided on FAM Brands’s website, nor shall FAM Brands be held responsible for the contents of those websites, or any subsequent links. For this reason, FAM Brands does not represent or warrant that the contents of any third party website is accurate, compliant with state or federal law, or compliant with copyright or other intellectual property laws. FAM Brands does not endorse the contents of these third party websites in any way. Also, FAM Brands is not responsible for web casting or any other form of transmission received from any linked website. Any reliance on the contents of a third party website is done at your own risk, and you assume all responsibilities and consequences resulting from such reliance.

Revised 8/21/09

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